Don’t panic. We are here to help.

CDE offers immediate emergency remote support.

Just call and our database experts can be on your database within minutes.

Our Emergency Services include:

  • Applying patches
  • Relieving database bottlenecks
  • Assisting with emergency hardware configuration
  • Working with Technical Support for bug identification
  • Repairing performance issues

For immediate emergency support we require:

  • Written permission to enter your system
  • Remote database access
  • A purchase order or order number